Karma Kelly, Claims Specialist
Karma has been with Creative Risk Solutions since the fall of 2007. As a Workers’ Compensation Claim Specialist, she investigates and handles lost time and complex medical only claims. She is responsible for making compensability decisions, managing litigation, and negotiating settlements. She currently handles Illinois and Indiana jurisdictions.
Karma attended Saint Ambrose University in Davenport, IA, receiving her Bachelor of Arts Degree in Business Administration. In addition, she has also worked to earn her Associate in Claims (AIC) designation, and has more than 30 years of experience in claim investigation and handling, across multiple lines of business. Karma has received many awards during her impressive career, including a Peak Performer award (3 times), Presidential Award, and Chairman’s Club Award for outstanding customer service, to name a few. And her skills in writing denial letters cannot be denied!
In her free time Karma loves to spend time with her husband of 30 years, as well as her 3 adult children. She loves to travel as a family when she can get everyone together! Karma also loves to bowl and coached Girls Varsity High School bowling for 14 years.
You might not know... Karma was named female athlete of the year at her high school, before it was popular for girls to be athletic. She then received a full ride scholarship to college (division II) to play not just one but three sports: volleyball, basketball and softball! Her coaches split her tuition 3 ways to allow her to be a multi-sport collegiate athlete. It was an experience she cherishes to this day!