Administrative Specialist


  • Properly identifies and assigns losses reported through claims system to the appropriate claims adjuster.
  • Receives, gathers and accurately transmits loss information to CRS from communications with the insured, claimants, and internal staff in a timely manner.
  • Enters and maintains accurate loss information on a computer system during the claim process.
  • Processes incoming CRS mail once the mail room has opened, identified, and scanned mail into Shared Mail Scanning Folder along with incoming mail through the Paperless email account.
  • Receive, sort and distribute daily checks.
  • Manages on-site and off-site closed file pick-up and delivery orders and allocates the files appropriately.
  • Enters data for policy renewals.
  • Maintains accurate data in our contact database.
  • Back-up for customer inquiries when adjusters are unavailable.

Knowledge, Skills, and Abilities:

  • General knowledge of worker’s compensation and property casualty insurance coverage and the ability to apply that knowledge in the performance of the job duties.
  • Ability to work with persons under adverse or highly emotional conditions.
  • Skillful knowledge of the claims process.
  • Requires excellent time-management and organizational skills.
  • Ability to work daily and extended hours, as necessary.
  • Ability to understand limited property/casualty coverages and forms.
  • Ability to maintain confidentiality.
  • Ability to act in a professional and courteous manner.
  • Ability to learn various software programs.


  • A high school diploma or GED equivalent.
  • Minimum of two years administrative experience with background in property/casualty insurance coverage preferred. 

Finally, ask yourself this, “Am I a difference maker?” If you answered yes and you think you have what it takes to be an Administrative Specialist I at Creative Risk Solutions, please apply today!



Pre-offer background check required.

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