Claims Assistant

Duties:

  • Receives, gathers and accurately transmits claims information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
  • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
  • Generates checks for medical payments daily.
  • Compiles and interprets reports on designated accounts, as requested.
  • Ability to handle multiple jurisdictions of medical workers’ compensation claims and/or general liability and auto claims.
  • Develops and monitors consistency in procedural matters of the claims handling process with CRS.
  • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
  • Assist the adjuster with mandatory State Reporting.
  • Assist the adjuster with the payment of medical and non-medical bills. 
  • Assist the adjuster in attaching mail and sending out records requests to medical providers.

Knowledge, Skills, and Abilities:

  • Knowledge of Workers’ Compensation and/or General Liability and Auto insurance coverage and the ability to apply that knowledge in the performance of the job duties.
  • Skillful knowledge of claims processing procedures.
  • Ability to work with persons under adverse or highly emotional conditions.
  • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
  • Ability to work daily and extended hours, as necessary.
  • Ability to maintain confidentiality.
  • Ability to act in a professional and courteous manner.
  • Ability to learn various software programs.
  • Ability to become licensed if required in the jurisdiction where claims are handled.

Qualifications:

  • A high school diploma or GED equivalent required, college degree preferred
  • 1-2 years’ claims experience with a strong background in Workers’ Compensation and/or General Liability and Auto Coverage preferred. Prior agency or carrier experience preferred. 

Benefits:

  • Paid Time Off
  • Tuition Reimbursement after 1 year of employment
  • Fitness Reimbursement
  • Generous Parental Leave for all
  • New Parent Benefits
  • 401k Profit Sharing
  • Flexible/remote work arrangements

If you’re ready for a new and exciting opportunity to work for an amazing company and you think you have what it takes to be a Claims Assistant for Creative Risk Solutions, apply today!

 

EOE 

Pre-Offer Background Check Required
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