Duties:

• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, to include researching coverage issues.
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
• Generates checks for indemnity and medical payments daily.
• Compiles and interprets Workers’ compensation reports on designated accounts, as requested.
• Participates in claim reviews when requested by agency partners or insured’s. These could be in person or by phone.    
• Develops and monitors consistency in procedural matters of claims handling process within CRS.
• Willingness to become licensed if required in jurisdiction where claims are handled, preferably Arizona and Colorado. 

Knowledge, skills, and abilities: 

• Knowledge of Workers’ Compensation insurance coverage and the ability to apply that knowledge in the performance of the job duties.
• Skillful knowledge of claims processing procedures.
• Ability to work with persons under adverse or highly emotional conditions.
• Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
• Ability to work daily and extended hours, as necessary.
• Ability to maintain confidentiality.
• Ability to act in a professional and courteous manner.
• Ability to learn various software programs. 

Qualifications:

• A high school diploma or GED equivalent required, college degree preferred
• Minimum of five years’ experience workers’ compensation claims, including litigated claims. Prior agency or carrier experience preferred. 

Benefits:

In addition to core benefits like health, dental and vision, we are proud to offer additional benefits such as:

• Responsible Time Off
• Tuition Reimbursement
• Fitness Reimbursement
• Parental Leave
• 401k Profit Sharing
• Flexible/remote work arrangements

If you’re ready for a new and exciting opportunity to work for an amazing company and you think you have what it takes to be a Workers’ Compensation Claims Specialist for Creative Risk Solutions, apply today!

EOE

Pre-offer background check required.