IT Business Partner

We are looking to add an IT Business Partner to our growing Creative Risk Solutions Information Technology Team In Waukee, Iowa! This role will lead and drive the day-to-day IT operations that provide CRS with a stable, efficient, and effective technology environment. If you are experienced in IT management and have outstanding leadership, communication, and project management skills, we would love to hear from you!


  • Drive day-to-day IT operations that provide the business with a stable, efficient, and effective technology environment.
  • Lead Information Technology support, infrastructure, operation, and project teams.
  • Support the development of and assist in hold the team to performance standards and metrics.
  • Serve as a liaison between nontechnical business units and IT, while communicating technical information and plans.
  • Facilitate discussions and consensus among various stakeholders, within the business and Information Technology.
  • Manage and monitor the portfolio of technology operations projects, including budgets, timelines, and resources.
  • Coordinate work with cross-functional teams, monitor and report on project status.
  • Identify, develop, and manage client relations.
  • Work with third-party vendors.
  • Hire, train, motivate and evaluate staff.
  • Write policies, procedures, and technical documentation.
  • Consult on and operationalize technical and security policies within the business.
  • Other duties as assigned by Chief Information Officer.

Knowledge, Skills, and Abilities:

  • Outstanding leadership, communication, presentation, customer service, analytical and project management skills.
  • Ability to work with cross-functional teams to accomplish overall project goals.
  • Strong organization skills.
  • The ability to handle multiple tasks simultaneously.
  • Ability to manage and maintain confidential information.
  • Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.


  • Education: Bachelor’s degree in IT or related business field preferred.
  • Experience: 6+ years of IT industry experience with at least 3 years in IT management role.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

  • Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
  • 401k Profit Sharing — Each year, we make a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, we will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our  foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs — We are committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!



Pre-offer background check required.

Apply Now